The ability to ask questions about our health care is a basic right which many of us take for granted, but for individuals who are either deaf or not fluent in English this can be a real struggle.
Western NSW Local Health District (LHD) is committed to helping meet this challenge and is therefore hosting training for interpreters on 23rd and 24th January, at Bathurst Health Service.
Coordinator Rural Health Care Interpreter Service for Hunter New England Local Health District, Mr Mick Vujanov, will be conducting the training for eight local interpreters based in the Western NSW LHD.
Mr Vujanov said communication with the assistance of a professional health care interpreter allows non-English speaking patients, including people who are deaf, to access health services effectively and to be able to communicate with the health provider as if they were fluent in English.
“All patients and their carers who are not fluent in English, including people who are deaf, have the right to free, confidential and professional interpreters when they use NSW Health services.
“Through an interpreter, the patient is able to ask questions about the health system, the treatment or procedure planned and the risks involved. It’s a vital service,” said Mr Vujanov.
The NSW Rural Health Care Interpreter Service (RHCIS) provides interpreting services 24 hours a day, 7 days a week, either face-to-face, by telephone or videoconference, depending on availability of local interpreters. The RHCIS is also responsible for recruiting and training interpreters, with a range of Health Care Interpreters located throughout rural areas of NSW.
“Recruitment and training of local Health Care Interpreters is an on-going process, as there are always changes in population mix, and the need for NSW Health to increase capacity to provide face-to-face interpreters in rural areas.
“If there are people out there who are fluent in English and another language and may be interested in becoming an interpreter, we would love to hear from them,” said Mr Vujanov.
The interpreter training is being held over a 2 day period in the Heritage Building of Bathurst Health service. If you would like further information on how to become a Health Care Interpreter please contact the NSW Rural Health Care Interpreter Service on 1800 674994 for information.
10:30am, Wednesday 23rd January 2013.
Ground floor, Heritage Building, Bathurst Health Service.
For more information or to arrange an interview please contact Judy Lovenfosse, Manager Partnerships and Integrated Care on (02) 6363-8030.