Sep 18
Orange Health Service InNovative Programs Vow For National Awards

Orange Health Service has three innovative programs up for the 2013 Australian Council of Health of Healthcare Standards (ACHS) Quality Initiatives Awards.

The national awards are open to healthcare organisations which have introduced, developed and monitored an important quality improvement initiative and aim to acknowledge practical quality achievements in patient care and service delivery.

Orange Health Service’s nominated programs cover community partnerships, trauma education and Structured Interdisciplinary Bedside Rounds (SIBR), and were recognised during the health service’s recent periodic review (as part of its accreditation cycle) as some of the best health service programs in Australia.

“The surveyor conducting our accreditation audit was very impressed with these programs and suggested we submit them to the ACHS Quality Awards,” said Catherine Nowlan, General Manager of Orange Health Service.

Community partnerships were recognised by the accreditation team as one of strengths of Orange Health Service.

 “These partnerships include our strong network of volunteers and consumer representatives on various Health Service committees,” Ms Nowlan said.

The second program submitted for the Awards is theSIBR program, an integrated model of health care trialled at Orange Health Service in 2012 which will now be rolled out in other Local Health Districts across NSW.

“SIBR aims to create an inclusive health care team and focuses on engaging the patient and their family with key doctors and nurses meeting with the patient and their family each day on a structured round, sharing and cross checking information gained from the previous 24 hours of care,” said Ms Nowlan.

She said that results from the model align with the principle that good patient care is dependent on well-functioning clinical teams.

“This program won the Judges Award at our annual Local Health District Awards in July this year and is generating a lot of interest nationally,” she said.

The third nominated program is a structured weekly trauma education program in the Health Service’s Emergency Department that promotes shared learning among staff to advance clinical practice and patient care.

Orange Health Service is the regional trauma service which means a large volume of trauma patients present to the Emergency Department, with high expectations for the level of service provision. It was recognised that a structured, reliable and dedicated trauma education plan was needed for Emergency Department staff and just over 12 months ago the “10 Minute Trauma Topics” program was developed.

“The program allows for a dedicated 10 minutes of trauma related education twice a week for on duty staff when they cross over for the afternoon shift,” Ms Nowlan said.

“Presenters include medical staff such as emergency consultants, other medical officers, registered nurses, and allied health practitioners, who present a variety of topics which are relevant to Emergency Department staff.

“It has been a very successful program which the Health District plans to roll out to other sites”.

The results of the three programs submitted to the Awards will be known in October.


Media Contact: Vanessa Delaney, Media Manager Ph 6369 3833 or 0417 511 738