Jan 13
New Model Of Care Means Individual Health Needs Are Met At Narromine Health Service

Ambulatory and community based care is playing a key role in meeting the health needs of the Narromine community, with the introduction of a new model of care from 4 January.

The new model of care at Narromine Health Service means a range of services are now provided for people as day attendees at the health service, or in their home or other community setting.  The types of conditions which can be treated in ambulatory health settings include chronic heart disease, chronic lung diseases, diabetes, dehydration from gastroenteritis, urinary tract infections, dental conditions, asthma and a number of other simple infections of the skin or the ear, nose and throat.

Jessica Ceeney, Nurse Unit Manager at Narromine Community Health Centre said that these services mean people to not have to be unnecessarily admitted as inpatients, which benefits them and takes pressure off hospital beds which are needed to be made available for complex and acute conditions.

“It’s much better for patients with less complicated illnesses to be treated in their own home or in a clinic rather than needing to stay in hospital,” she said.

“Bringing patients into hospitals unnecessarily for simple conditions is usually not in their best interest, as it takes patients away from their family support, removes them from the comfort of their own homes, doesn’t improve their recovery and can expose them to some of the unnecessary risks associated with hospitalisation such as infection and falls in the elderly”.

The new system allows people to make appointments with one of the nursing staff, with non-urgent and planned health care appointments to be made at the new Ambulatory Care Clinic.

“Any simple, non-urgent things like wound dressings, blood pressure or blood sugar checks, removal of sutures, pre-operative ECGs, taking blood for pathology requests and medications will be directed to the Ambulatory Care Clinic,” Ms Ceeney said.

“More complex things like intravenous infusions may also be booked in. If you are not sure, just ring or ask at the Hospital Reception or your community nurse”.

This service does not replace normal GP appointments; it is replacing the non-urgent drop-ins at the Emergency Department.

“Of course people requiring urgent emergency care can still present to the Emergency Department at any time. If you present without an appointment for a non-urgent reason, you may be given an appointment and asked to return,” Ms Ceeney said.

“We have a highly skilled community team that has the capacity and training to treat patients without the need to admit them to the hospital”.

Ambulatory Clinic appointment times will be offered Monday to Friday. Saturday and Sunday will have limited appointments for specific health needs only which require seven days a week care.

You can make appointments by phoning the Primary and Community Health Nurses on
6889 9600 between 8.30-5pm and you will be given an appointment time or presenting to the Community Health Centre in person.

Increased ambulatory care and new community based models of care are a focus of the Western NSW Local Health District’s Strategic Health Services Plan 2013-16 to ensure improved access and equity for patients, and a secure and sustainable future for the Health District.

“Narromine Health Service is committed to care that is based on the needs of the individual. That means providing the right care, in the right place, at the right time, while also making efficient use of our resources,” Ms Ceeney said.

Media Contact: Vanessa Delaney, Media Manager Ph 0417 511 738