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Emergency Numbers

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Emergency contact numbers A-Z

If you are currently experiencing an emergency, please call 000.

For information relating to emergency preparedness and emergency health, visit our emergency (disaster) preparedness page.

Otherwise, there are a number of other services you can contact, listed below.

Service Description Contact Number
1800RESPECT A National Sexual Assault, Domestic and Family Violence Counselling Service for people living in Australia. 1800 737 732
Alcohol and Drug Information Service Sydney

A 24-hour helpline providing education, information, support, crisis counselling and referral to services in NSW.  

(02) 9361 8000 or 1800 422 599
beyondblue Mental health support to individuals across Australia. 1200 22 4636 for information and referral line
Child Protection Helpline

A 24-hour state-wide call centre staffed by professionally qualified caseworkers to receive and screen all reports.

132 111 (TTY 1800 212 936)
Domestic Violence Line

A phone service that offers telephone counselling, information and referrals for women and same-sex partners who are experiencing or have experienced domestic violence.

1800 200 526 or 1800 65 64 63 (24 hours/7 days)
Drug and Alcohol Helpline

Support and referral services for people with drug and/or alcohol problems. 

1300 887 000
Kids Helpline

A free, private and confidential phone counselling service specifically for young people aged between 5 and 25. 

1800 55 1800
Lifeline

A confidential telephone crisis support centre for Australians experiencing a personal crisis.

131 114
MensLine Australia A confidential telephone counselling service for men anywhere, anytime.  1300 789 978
NSW Poisons Information Centre

A helpline that provides the latest poisons information to the public, and toxicology advice to health professionals on the management of poisoned and envenomed patients.

131 126
NSW Rape Crisis Centre

A state-wide 24 hour, 7 days a week telephone crisis, support counselling and referral service for women who have experienced sexual assault and their non-offending supporter .

(02) 9819 7357 or Counselling (24 hours/7days) 1800 424 017
NSW Mental Health Telephone Access Line

A hotline staffed by mental health professionals. The line gives NSW residents access to expert mental health advice, support and referrals for people dealing with a mental health problem and their families and carers.

1800 011 511 (24 hours) press ‘Option 1’ to be transferred to your nearest Community Mental Health Drug & Alcohol Service
Relationships Australia

A leading provider of relationship support services for individuals, families and communities. They aim to support all people in Australia to achieve positive and respectful relationships.

1300 364 277
Suicide Call Back Service

A free nationwide professional telephone and online counselling for anyone affected by suicide . 

1300 659 467
Veterans Line - Veterans and Veterans Families Counselling Service

A service that provides free and confidential, nation-wide counselling and support for war and service-related mental health conditions, such as Post-Traumatic Stress Disorder (PTSD), anxiety and depression. 

1800 011 046
Victims Support Line

Support services, including free counselling and financial assistance to victims of crime.

1800 633 063

Orange Mental Health Services

Please contact:

  • Orange Community Mental Health Team on (02) 6360 8000 (8:30am to 5pm Monday to Friday) or,

  • Cadia House on (02) 6363 1744 (Monday to Friday from 8:30am to 8:30pm, or weekends from 8:30am to 4:30pm).


Dubbo Mental Health Services

If you have concerns about yourself or a relative you can contact:

  • Dubbo Community Mental Health Team on (02) 6881 4000 (8:30am to 5pm) or,

  • The Mental Health Information and Support Line on 1800 011 511 for 24 hour support.


Bathurst Mental Health Services

If you have concerns about yourself or a relative you can contact:

  • Bathurst Community Mental Health Team on (02) 6330 5850 (8:30am to 5pm) or,

  • The Mental Health Information and Support Line on 1800 011 511 for 24 hour support.


When it is not an emergency

Contact Details

Healthdirect Australia  

1800 022 222

Healthdirect Australia is a 24 hour telephone health advice line staffed by registered nurses to provide fast and simple expert advice on any health issue and what to do next.