Where should I go for help?
We can all remember a time when we were feeling unwell and weren’t really sure what to do or where to go for help. Depending on the particular circumstances, there are many different treatment options available and we want to make sure everyone gets the right care, in the right place, at the right time.
If you’re ever in doubt, call the healthdirect helpline on 1800 022 222 or go online and use the Symptom Checker
for information including:
- When and how you can safely take care of yourself at home, or until you can visit your GP.
- What to keep watch for, when to call 000 or go to the Emergency Department.
- How you can better understand symptoms you might have.
In an emergency you should always dial 000 or go straight to your nearest Emergency Department.
Care in an Emergency Department (ED) is prioritised. You can help our ED staff by using alternative services if you are not seriously ill. For instance, you might see your local GP or call healthdirect to talk to a Registered Nurse on 1800 022 222 (24 hours). If you have a health emergency call 000.
The graphics below have been designed to help you identify what the right care might be for you, depending on your situation.