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​​New Employee Orientation Program​​​


​​Congratulations on your new role at Western NSW Local Health District!​

Welcome to the start of your Orientation Program. 
Here you will find valuable resources and important information to guide you and support your growth and development within our District. This page will introduce you to our organisation, the employee support services available to you, and mandatory checklists to ensure your on-boarding experience is both positive and influential. 
We want to ensure you feel well-supported and a part of our team from day one.

What’s involved?

This program is made up of several components:
Glossary – At the bottom of the page you will find a list of definitions for commonly used forms, fact sheets, portals and programs in our Local Health District. 

​​Executive Welcome Video & District Map​

Click on the video below to hear a message from our Chief Executive, Scott McLachlan. Also shown below for your reference is a map of Western NSW Local Health District.


Orientation Checklist​

Your manager will have an Orientation Checklist for New Em​​ployees​ that they will work through with you. This document is designed to support your orientation in to your local team, department and facility.

Working at Western NSW Booklet

Read the Working at Western NSW information booklet​. This booklet captures our core business and values, our Living Well Together strategy, information on diversity in our workplace, equal employment opportunities, work health and safety, risk management measures, our Code of Conduct, and improper conduct processes. ​

Staff Benefits Booklet​

Read the Staff Benefits information booklet​. This booklet summarises details of the benefits available to you in your role, including work arrangements, safe workplaces, leave provisions, learning and development information, financial benefits, working parent’s benefits, and other details such as Fitness Passport, Health Insurance offers, Workplace Giving Program, and our Employee Assistance Program (EAP). 

Visit the NSW Health Remuneration an​d Conditions​ and bookmark your Award. Your Award will contain valuable information such as leave entitlements, salaries, conditions of service and ​classification levels. Your Award name and classification can be found in your Letter of Offer and Position Description. 

New Starter Toolkit

​Western NSW Local Health District


Key Forms 

Please note:
  • If you elect to complete an Equal Employment Opportunity (EEO) Form, send your signed copy to​. For more information about EEO refer to the Glossary at the bottom of this page.
  • If you have planned leave, complete the Leave Application Form and submit to your manager for approval.
  • To gain access to your work email, system applications, the staff intranet etc., you will need to complete the System Access Form as soon as possible and provide to your manager for approval. Please note you will need your StaffLink ID. Once signed, fax to (02) 8797 6969 or self-log at

Fact Sheets​


​Employee Portals​/Information





Employee Assistance Program (EAP) is a free and confidential service, assisting all staff members (and their families) to identify and resolve professional, personal, health or work related issues. The service is available in your own time, or during work hours with the approval of your supervisor.

Equal Employment Opportunity (EEO) Form - Completing the EEO Form is voluntary, however highly encouraged. Western NSW Local Health District has a strong commitment to enhancing equality of employment opportunity for all people, including those from diverse and minority groups. This form allows you to identify your gender, cultural, ethnic, religious background and any personal adjustments required in the workplace.

Employee Number – also known as your Assignment Number, Payroll Number or StaffLink number is your universal identifier within NSW Health. Once assigned to you, your employee number will remain the same, even if you transfer across Local Health Districts.

Employee Online (EOL) is the online self-service function available within HealthRoster which provides employees with the ability to view their past, present and future published rosters from any computer with a compatible browser, including from home. 

Employee Self Service (ESS) allows NSW Health staff to view and update personal human resource and payroll information online, anytime, through a secure site. More information about ESS can be found here

HealthRoster is our organisation’s staff rostering system. It allows managers to more effectively schedule staffing needs within their work department. Users receive dynamic feedback on shift parameters, such as over or under staffing, as well as Award compliance during the online building of rosters. All staff have access to HealthRoster and are able to view their allocated shifts via HealthRoster Employee Online (EOL).

Recruitment & Onboarding (ROB) system is the online recruitment platform for NSW Health to attract and recruit staff. 

The Western NSW Local Health District Staff Intranet is a private network accessible only to internal employees, and can only be accessed via work computers or within our local network. Our Intranet also provides access to important links and resources relating to our Local Health District.

Manager Self Service (MSS) provides all people managers in NSW Health immediate online access to their team’s information, facilitating better planning and management. MSS also allows managers to view employees’ under their organisation structure or reporting directly to them and the subordinates of their direct reports. Further information about MSS can be found here​

My Health Learning is our state-wide Learning Management System that tracks learning for NSW Health employees. All mandatory training for employees of Western NSW Local Health District is available within My Health Learning. Learning pathways are accessible by logging into My Health Learning. You will also be able to enrol into non-mandatory courses for online modules or face-to-face training. 

Pay Query Portal (PQP) is an online form submission resource that can be used by employees to lodge questions about their pay. The PQP is accessed via the Staff Intranet, and your lodgement will be managed by the Recruitment and Employee Transactional Services (RETS) team. Alternatively, you can contact the RETS team at 1300 590 618.

StaffLink is the consolidated Oracle Information Technology system which facilitates the delivery of Human Resource, Payroll, Financial and Procurement information as well as Identity and Access Management to users within NSW Health. StaffLink allows managers and staff to access pay and leave information, and human resource details online from any computer with internet access.


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