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Changes to visitor requirements in WNSWLHD facilities

12 October 2021

Visitor restrictions for patients have changed with most patients now able to receive two visitors per day so long as those visitors:

  • Are aged 12 years or over
  • Have fully vaccinated with two doses of a COVID-19 vaccination approved by the Therapeutic Goods Association
  • Have evidence of the vaccination status
  • Are wearing a mask when they enter the facility, and the mask is worn for the entire visit.

Exemptions may be considered in some circumstances for visitors who are not yet fully vaccinated. These circumstances may include patients in end of life care, maternity care, or children who require emergency care.

Screening of visitors will still be undertaken and people must not visit a health service if they:

  • Have been to case locations in NSW, interstate affected areas or New Zealand in the last 14 days.
  • Have COVID-19 symptoms
  • Are a close contact of a person with confirmed COVID-19 and are within their isolation period
  • Live in a household with a person who is currently isolating
  • Are waiting for a COVID-19 test result.

Aged care residents of Multipurpose Service (MPS) facilities are permitted to have two visitors per day provided those visitors:

  • Are aged 12 years and over
  • Have received a second dose of a COVID-19 vaccination at least 14 days prior to their visit.

For more information on visits and activities related to aged care residents go to: https://www.health.nsw.gov.au/Infectious/covid-19/Pages/racf-latest-advice.aspx

All visitors to WNSWLHD facilities are asked to remember that these requirements are in place to protect the wellbeing of patients, residents, and staff. Do not

If you intend on visiting a patient or resident, please make sure you have prepared your evidence of vaccination, and have your mask on when you enter.

Follow the directions of staff at all times, and conduct yourself in a COVID-safe way by wearing your mask at all times, wash and sanitise your hands, and maintain an appropriate distance between yourself and other people.

If you have not been fully vaccinated and want to visit a patient or resident, contact your local health service by telephone to discuss whether the circumstances permit an exemption.

​All WNSWLHD services have a zero-tolerance policy for aggressive or inappropriate behaviour. Please respect our staff and the measures being taken to protect patients and residents.