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New Employee Orientation


Here you will find valuable resources and important information to guide you and support your growth and development within our District. This page will introduce you to our organisation, the employee support services available to you, and mandatory checklists to ensure your on-boarding experience is both positive and helpful.

We want to ensure you feel well-supported and a part of our team from day one.


Key things to know:

Employee Number – also known as your Assignment Number, Payroll Number or StaffLink number is your universal identifier within NSW Health. Once assigned to you, your employee number will remain the same, even if you transfer to different Local Health Districts.

Our Intranet our staff intranet provides a wealth of information that can be found through search.  You can access the intranet outside the organisation here

Webmail – you can access your WNSWLH email from any device.  Click here and enter your stafflink number and password

Employee Online (EOL) is the online self-service function available within HealthRoster which provides employees with the ability to view their past, present and future published rosters from any computer with a compatible browser, including from home.

Stafflink/Employee Self Serve (ESS) allows NSW Health staff to view and update personal human resource and payroll information online, anytime, through a secure site.



Orientation Checklist

Your manager will have an orientation checklist for new employees that they will work through with you. This document is designed to support your orientation in to your local team, department and facility.

Working at Western NSW LHD

This booklet captures our core business and values, our Living Well Together strategy, information on diversity in our workplace, equal employment opportunities, work health and safety, risk management measures, our Code of Conduct, and improper conduct processes.

Staff Benefits Booklet

This booklet summarises details of the benefits available to you including work arrangements, safe workplaces, leave provisions, learning and development information, financial benefits, working parent’s benefits, and other details such as Fitness Passport, Health Insurance offers, Workplace Giving Program, and our Employee Assistance Program (EAP).

Your Award

Visit the NSW Health Remuneration and Conditions for your Award. Your Award will contain valuable information such as leave entitlements, salaries, conditions of service and classification levels. Your Award name and classification can be found in your letter of offer and position description.

New Starter Toolkit

01 Our District

Our organisation, our direction and our future.

02 Key Forms

If you elect to complete an Equal Employment Opportunity (EEO) Form, send your signed copy to esuchanges@hss.health.nsw.gov.au. Completing the EEO Form is voluntary, however highly encouraged. We have a strong commitment to enhancing equality of employment opportunity for all people, including those from diverse and minority groups. This form allows you to identify your gender, cultural, ethnic, religious background and any personal adjustments required in the workplace.

To gain access to your work email, system applications, the staff intranet etc., you will need to complete the System Access Form as soon as possible and provide to your manager for approval. Please note you will need your StaffLink ID. Once signed, fax to (02) 8797 6969 or self-log at https://swsd.hss.health.nsw.gov.au/CAisdsec/pdmweb5.exe.


04 Employee Information

Pay Query Portal (PQP) is an online form submission resource that can be used by employees to lodge questions about their pay. The PQP is accessed via the Staff Intranet, and your lodgement will be managed by the Recruitment and Employee Transactional Services (RETS) team. Alternatively, you can contact the RETS team at 1300 590 618.

HealthRoster is our organisation’s staff rostering system. All staff have are able to view their allocated shifts via HealthRoster Employee Online (EOL).

My Health Learning is our state-wide Learning Management System that tracks learning for NSW Health employees. You will find all mandatory training here.  You will also be able to enrol into non-mandatory courses for online modules or face-to-face training.



05 Lifestyle/Wellbeing

Employee Assistance Program (EAP) is a free and confidential service, assisting all staff members (and their families) to identify and resolve professional, personal, health or work related issues. The service is available in your own time, or during work hours with the approval of your supervisor.