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Disability and Inclusion


Our Local Health District is committed to improving the health journey for people with disability, their carers and families. This includes the creation of inclusive and welcoming environments where the needs of people with disability are met.

​​On this page:

Our commitment to inclusion

As part of our commitment to disability inclusion, staff should strive to:

Recognise, Respect, Empower. graphic tag line Recognise patients with disability and respond to their needs,

Respect the individual’s abilities, and​

Empower the individual and their carer to actively participate in the planning and management of their care.

Disability Inclusion Plan

Disability Inclusion Plan 2018-2021Everyone has the right to receive appropriate healthcare in a respectful and caring environment. As an important step towards achieving this, the Western NSW Local Health District Disability Inclusion Plan (the Plan) has been developed.

The Plan, which was launched during our inaugural Western NSW Local Health District Disability Awareness Week (12th – 16th March 2018) describes how we will work towards ensuring people with disability who access our services, programs and facilities and are cared for in a sensitive and adaptable manner.

To download a copy of the Plan, click on the image to the right.

Interpreter services for the deaf

Patients, their families and carers who are Deaf are able to access free, confidential and professional interpreters (including Auslan) when they use public health services. People who wish to access this service may find it useful to carry a card, like the one displayed below, to let their health care provider know. This card can be obtained through your nearest Migrant Support Service, The Deaf Society or from a Social Worker at one of our Western NSW Local Health District facilities. If you are unable to obtain a card from one of these places you can download a file to print your own card.

Interpreter card - front          Interpreter card - back

Members of the public, including patients, their family/friends/carers, are not required to contact the NSW Health Care Interpreter Services directly to book an interpreter. The responsibility to book the interpreter lies with a health provider who is seeing a patient/client who requires an interpreter’s assistance. However, if you wish to find out more about this service please click here to visit the Health Care Interpreter Services website​ for services provided to our District.

National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is a once in a generation reform aimed at improving the lives of people with disability in Australia. People with disability have the right to choice and control over their lives and the supports they receive.

The NDIS is administered by the National Disability Insurance Agency (NDIA) and can be contacted on 1800 800 110.  The Local Area Coordintors may also be able to provide support to our community regarding NDIS on 1800 522 679.

We understand that this transition is significant and can be confusing.  Our staff may sometimes be involved in helping patients and their carers to gather appropriate information for the preparation of their NDIS plans.


EnableNSW provides equipment and services to people in NSW with chronic health conditions or disability to assist them with mobility, communication and self-care. EnableNSW also provides financial assistance for people who have to travel significant distances to access specialist medical treatment which is not available to them locally.