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Disability and Inclusion

Disability and Inclusion

Our Local Health District is committed to improving the health journey for people with disability, their carers and families. This includes the creation of inclusive and welcoming environments where the needs of people with disability are met.

​​On this page:

Our commitment to inclusion

As part of our commitment to disability inclusion, staff should strive to:

Recognise patients with disability and respond to their needs,

Respect the individual’s abilities, and​

Empower the individual and their carer to actively participate in the planning and management of their care.

Disability Inclusion Plan

Everyone has the right to receive appropriate healthcare in a respectful and caring environment. As an important step towards achieving this, the Western NSW Local Health District Disability Inclusion Plan (the Plan) has been developed.

The Plan, which was launched during our inaugural Western NSW Local Health District Disability Awareness Week (12th – 16th March 2018) describes how we will work towards ensuring people with disability who access our services, programs and facilities and are cared for in a sensitive and adaptable manner.

To download a copy of the Plan, click on the image to the right.

Specialist Intellectual Disability Health Team (SIDHT)​​

Evidence shows that people with intellectual disability have a higher prevalence of physical and mental health conditions and experience poorer health outcomes than the general community.

NSW Health has funded six multidisciplinary teams across NSW to improve health outcomes for people with an intellectual disability.

The Specialist Intellectual Disability Health Team (SIDHT) established in WNSWLHD provides services to Western NSW, Murrumbidgee and Far West Local Health DistrictsHD’s.

Clinical Consultation

To be eligible for the SIDHT, a person with intellectual disability must have:

  • Complex health conditions, and
  • A current unresolved or unmet health need.

​What clinical support can be provided?

For eligible people  the team can provide:

  • A multidisciplinary health assessment
  • Support to the patient’s current care team to implement a Health Care Plan and recommendations.
  • Referrals to health and other services

The team does not provide:

  • Routine reviews,
  • Ongoing case management
  • Diagnostic assessments.

Capacity building for health professionals​

The SIDHT is also funded to provide education to improve access for people with intellectual disability to existing health services.

SIDHT can provide NSW Health staff and general practice teams with:

  • Advice and information on the needs of people with intellectual disability for example information on how to make reasonable adjustments to your service.
  • Advice and information on management of care for a current person with intellectual disability, for example strategies to better understand and manage a person’s communication and behaviour.
  • Resources, tools and information on inclusion, provision of accessible information and external services.

Need more information?

Call us on 02 6369​ 8542 or send an email today, to WNSWLHD-SIDHT@health.nsw.gov.au​

Interpreter services for the deaf​​

Patients, their families and carers who are Deaf are able to access free, confidential and professional interpreters (including Auslan) when they use public health services. People who wish to access this service may find it useful to carry a card, like the one displayed below, to let their health care provider know. This card can be obtained through your nearest Migrant Support Service, The Deaf Society or from a Social Worker at one of our Western NSW Local Health District facilities. If you are unable to obtain a card from one of these places you can download a file to print your own card.

Interpreter card - frontInterpreter card - back

Members of the public, including patients, their family/friends/carers, are not required to contact the NSW Health Care Interpreter Services directly to book an interpreter. The responsibility to book the interpreter lies with a health provider who is seeing a patient/client who requires an interpreter’s assistance. However, if you wish to find out more about this service please click here to visit the Health Care Interpreter Services website​ for services provided to our District.

National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is a once in a generation reform aimed at improving the lives of people with disability in Australia. People with disability have the right to choice and control over their lives and the supports they receive.

The NDIS is administered by the National Disability Insurance Agency (NDIA) and can be contacted on 1800 800 110.  The Local Area Coordintors may also be able to provide support to our community regarding NDIS on 1800 522 679.

We understand that this transition is significant and can be confusing.  Our staff may sometimes be involved in helping patients and their carers to gather appropriate information for the preparation of their NDIS plans.


EnableNSW provides equipment and services to people in NSW with chronic health conditions or disability to assist them with mobility, communication and self-care. EnableNSW also provides financial assistance for people who have to travel significant distances to access specialist medical treatment which is not available to them locally.