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Emergency numbers

If you are currently experiencing an emergency, please call


More Emergency Numbers

Suicide Prevention

Suicide Prevention

​​Suicide Prevention​​

Are you experiencing thoughts of suicide or are you concerned

about someone else who may be suicidal?

​​If you feel this is a life threatening emergency call 000 or present to your nearest emergency department.

The Mental Health Line 1800 011 511​ is available 24/7 if you want to talk to someone about your concerns and how best to access help.

Lifeline offers 24/7 counselling by phone 131114 or chat or text.

13YARN (13 92 76) is a 24/7 national crisis support line for mob who are feeling overwhelmed or having difficulty coping.

Towards Zero Suicides Initiative seek to provide best practice crisis care and support, build on
local community resilience and improve systems and practices to reduce the suicide rate in NSW.

Providing a safe haven in the community

Walumarra Dungal; Protect; to be a guardian, support​

Dubbo & Parkes:

A Safe Haven café-style venue is open at both Dubbo and Parkes to provide a safe, welcoming place for people to visit or seek refuge and support if they are experiencing anxiety, emotional distress or thoughts of suicide. The Safe Haven features an activity menu which, on arrival, people can access quiet rooms and spaces, non-clinical staff to speak to, sensory equipment like massage chairs to relax, games, puzzles and other engaging activities, or order a cup of coffee or tea to have in a relaxing atmosphere.

The Safe Havens are staffed by Peer Workers with lived experience, who can provide support in an empathetic way and help identify further services for appropriate support, both immediate and ongoing. The Safe Havens were designed in consultation with people who have lived experience and provide a free, confidential service for anyone in need of support. No appointments or referrals are necessary.

The Parkes-based Safe Haven is open Monday to Friday from 9:30am to 4.30pm (excluding public holidays). Located at Suite 3/195-199 Clarinda Street or phone 0428 228 097​ or email WNSWLHD-Parkes-Safehaven@health.nsw.gov.au​.

The Dubbo-based Safe Haven is open Monday to Friday from 9:30am to 4.30pm (excluding public holidays). Located at 2/29 Church St or phone 0436 850 152 or email WNSWLHD-DubboSafeHaven@health.nsw.gov.au​.

More information is also available via the Mental Health Line on 1800 011 511.