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Emergency numbers

If you are currently experiencing an emergency, please call

000

More Emergency Numbers

Suicide Prevention

Suicide Prevention

​​Suicide Prevention​​

Are you experiencing thoughts of suicide or are you concerned

about someone else who may be suicidal?

​​If you feel this is a life threatening emergency call 000 or present to your nearest emergency department.

The Mental Health Line 1800 011 511​ is available 24/7 if you want to talk to someone about your concerns and how best to access help.

Lifeline offers 24/7 counselling by phone 131114 or chat or text.

Towards Zero Suicides Initiative seek to provide best practice crisis care and support, build on
local community resilience and improve systems and practices to reduce the suicide rate in NSW.


Providing a safe haven in the community

Walumarra Dungal; Protect; to be a guardian, support​

Parkes:

A Safe Haven café-style venue is open at Parkes to provide a safe, welcoming place for people to visit or seek refuge and support if they are experiencing anxiety, emotional distress or thoughts of suicide.

The Parkes-based Safe Haven is staffed by Peer Workers with lived experience, who can provide support in an empathetic way and help identify further services for appropriate support, both immediate and ongoing.

Located at Suite 3/195-199 Clarinda Street, the Safe Haven was designed in consultation with people who have lived experience and provides a free, confidential service for anyone in need of support. No appointments or referrals are necessary.

The Safe Haven features an activity menu which, on arrival, people can access quiet rooms and spaces, non-clinical staff to speak to, sensory equipment like massage chairs to relax, games, puzzles and other engaging activities, or order a cup of coffee or tea to have in a relaxing atmosphere.

The Parkes-based Safe Haven is open Monday to Friday from 9am to 4.30pm.

More information is available by contacting the Safe Haven on 0428 228 097​ or WNSWLHD-Parkes-Safehaven@health.nsw.gov.au​. More information is also available via the Mental Health Line on 1800 011 511.

Dubbo:

The District’s second Safe Haven was opened at Dubbo on Thursday 10 March.

The café-style venue provide a safe, welcoming place for people to visit or seek refuge and support if they are experiencing anxiety, emotional distress or thoughts of suicide.

The Dubbo-based Safe Haven is staffed by Peer Workers with lived experience, who can provide support in an empathetic way and help identify further services for appropriate support, both immediate and ongoing.

Located at 2/29 Church Street, the Safe Haven was designed in consultation with people who have lived experience and provides a free, confidential service for anyone in need of support. No appointments or referrals are necessary.

The Safe Haven features an activity menu which, on arrival, people can access quiet rooms and spaces, non-clinical staff to speak to, sensory equipment like massage chairs to relax, games, puzzles and other engaging activities, or order a cup of coffee or tea to have in a relaxing atmosphere.

The Dubbo-based Safe Haven is open Monday to Friday from 9am to 4.30pm.

More information is available by contacting the Safe Haven on 0436 850 152​ or WNSWLHD-DubboSafeHaven@health.nsw.gov.au​. More information is also available via the Mental Health Line on 1800 011 511.


​Suicide Prevention Outreach Teams (SPOT)

Suicide Prevention Outreach Teams (SPOT), based within our Community Mental Health Teams in Dubbo and Orange, will be launched in 2021. These teams will consist of a Peer Worker and a Mental Health Clinician working together as a team to provide assertive outreach and follow-up for people experiencing suicidal crisis and their family/carers in the community. SPOT will be trained in specialist suicide prevention strategies to guide their practice.

Information can be provided via the Dubbo or Orange Community Mental Health Teams or the Mental Health Line 1800 011 511. ​​