Accessing our oral health (dental) services
We provide a range of free dental services. Most services are provided in our dental clinics but sometimes patients can access services through a local private dentist with a ‘dental voucher’.
Who can use the dental service?
To use this service, you must live in the Western NSW Local Health District and have a valid Medicare card.
You must either be a child (under 18 years of age) or hold one of the following Centrelink concession cards:
- Centrelink Health Care card
- Centrelink Pensioner Concession card
- Commonwealth Seniors Health card
How much will it cost?
Our services are free. However, if you are a parent or carer of a child, we encourage you to give consent for us to bill Medicare under the Child Dental Benefits Schedule. All money received from Medicare is used to provide more dental services in the Western NSW Local Health District.
How do I request an appointment?
Dental Contact Centre
1300 552 626
8:30am and 4:30pm Monday to Friday (Closed public holidays)
To request an appointment, you can ring our Dental Contact Centre on 1300 552 626 between 8:30am and 4:30pm Monday to Friday (closed on public holidays). You will need your Medicare card when you ring and, if you are an adult, you will need your Centrelink card.
In some cases you will be offered an appointment straight away but in most cases you will first be placed on a waiting list.
How long will I wait?
This will depend on your dental problem, your general health, and how this compares to other patients who also need dental services. At some child dental clinics we do not have waiting lists.
Is there a clinic near where I live?
Adult dental clinics are located in Bathurst, Dubbo, Orange and Mudgee. Services for adults are also provided at Wellington, Gilgandra and in our Mobile Oral Health Centre which travels to some smaller towns.
Child dental clinics are provided at the same locations and in Parkes, Cowra and Forbes. Staff also travel to many towns across WNSWLHD to provide services for children. This includes Cobar, Nyngan, Warren, Gulgong, Trundle, Tottenham, Grenfell, Peak Hill, Blayney, Oberon, Rylstone, Gulgong, Coonamble and Coonabarabran.
In the North-West we have partnerships with organisations who can provide free dental services. These include Aboriginal Medical Services in Coonamble, Bourke and Walgett, the Royal Flying Doctor Service and Charles Sturt University.
How can I find further information?
You can call us on 1300 552 626 or download the brochure .
For more information on Oral Health Services in NSW you can visit the NSW Health website.
You can also access pamphlets on a range of oral health issues from NSW Health .
Our tips for better dental health!
- Enjoy a wide variety of healthy foods
- Avoid snacking on sugary and sticky foods between meals
- Tap water is best to drink
- Avoid acidic or sugary drinks between meals
- Brush teeth twice a day with fluoride toothpaste, especially before bed
- Protect your teeth with a mouth guard or full-face helmet when playing sport
- Have regular dental check-ups
- Avoid smoking
- Limit alcohol
- Exercise regularly