Troubleshooting at home
Test your connection
Please check and test your equipment as soon as possible before your appointment to make sure everything will work on the day. Click on the URL link provided in your appointment letter OR click the Telehealth Test Call button to the left of this page.
You will be taken through a series of steps to check if your equipment is ready for a Telehealth
appointment. This will include:
- Test Call
- Connection Speed Test
- Speaker Test
- Microphone Test
- Video Test
You will be told if your check has been successful or unsuccessful. If it is not successful contact the person who made the booking for you (telehealth administration contact) who will arrange for techinical advice or organise an appointment at alternative location.
How to have a Telehealth appointment at home
How to have a Telehealth appointment at a clinic
Still need help?
Dont worry, contact the person who made the booking for you